Return & Refund Policy

Last Updated: August 1, 2026

At Uniqot, we strive to provide premium-quality kidswear that you'll love. If you're not completely satisfied with your purchase, we're here to help.

Returns

We accept returns within 7 days of receiving your order.

To be eligible for a return, the item must:

• Be unused, unwashed, and in its original condition.
• Have all original tags attached.
• Be returned in its original packaging.
• Not be damaged, stained, or altered.

Non-Returnable Items

The following items cannot be returned:

• Products purchased during clearance or sale.
• Gift cards.
• Items that have been worn, washed, or damaged after delivery.
• Products without original tags or packaging.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.

Please share:

• Your order number.
• Clear photos of the product.
• Photos of the package (if damaged).

Once verified, we will arrange a replacement or issue a full refund.

Refunds

After we receive and inspect your returned item, we will notify you about the approval of your refund.

If approved:

• The refund will be processed to your original payment method.
• Refunds typically take 5–7 business days to reflect, depending on your bank or payment provider.

Shipping charges (if any) are non-refundable unless the return is due to our error.

Exchanges

We offer exchanges only for:

• Wrong size (subject to stock availability).
• Defective or damaged products.
• Incorrect item received.

Return Shipping

• If the return is due to a damaged, defective, or incorrect product, we will bear the return shipping cost.
• For all other eligible returns, return shipping charges are the customer's responsibility.

Cancellation Policy

Orders can be cancelled only before they are shipped.

Once an order has been dispatched, it cannot be cancelled.